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Protecting Our Packages During Shipping


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Protecting Our Packages During Shipping

About a year ago, we realized that we had a lot of customer complaints tied to our shipping procedures. We had people tell us that their products were damaged upon arrival and that we needed to work on handling items more carefully. To figure out what was going on, I spent a few days evaluating our shipping procedures. I found several deficiencies, which I addressed right away. I want other business owners to understand the importance of careful shipping, which is why I made this website. Read here to learn more about shipping, packaging, and making sure that your customers are happy.

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Tips For New Shipping-Focused Businesses

Launching any kind of shipping-focused business means that you need to place a priority around your packing and shipping system. If you're just getting off the ground, this is the perfect time to make sure that everything is organized so that you're making the best possible impression on your business customers when you ship things to them. Here are a few tips that will help you put your best foot forward as you start sending things out the door.

Invest In Premium Packaging

It's natural to look for areas where you can save money, and packaging is going to be one of your biggest expenses. However, trying to reduce your operating costs by choosing lower quality packaging is only going to reflect poorly on your business. After all, bargain packaging materials won't be as strong, and that could put you in a situation where you're risking shipment damage. That'll cost you in return shipping and replacements that you won't be as likely to incur if you invest in quality packaging materials right from the start.

Instead, reduce your packaging costs by calling around to many suppliers to see where you can get the best pricing. That way, you're showing your business customers that you respect their investment enough to keep it secure in transport without completely breaking the bank on your shipping materials.

Be Choosy About Your Courier Service

Another area where you don't want to cut many corners is with your courier service. After all, when you have a shipping-centric business, knowing that your deliveries will reach the businesses in good condition and on time is essential. If you try to save money by choosing a courier on price instead of on service, you may find that the quality of service reflects poorly on your business and may cost you customers. Take the time to look at the track record of each company and weigh that quality of service against the cost to choose one that will be consistent, reliable, and worthwhile.

Offer Several Shipping Options

For some customers, having the ability to pay a little extra to have their delivery arrive next-day is what makes the difference in who they do business with. If you want to increase your chances of landing sales and expand your customer base, provide different delivery options. You may even want to consider choosing separate packing materials for your overnight, second-day, and standard deliveries so that they are easier to keep organized on the shipping dock. Contact a company like Morningside Courier Systems for more help.