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Protecting Our Packages During Shipping


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Protecting Our Packages During Shipping

About a year ago, we realized that we had a lot of customer complaints tied to our shipping procedures. We had people tell us that their products were damaged upon arrival and that we needed to work on handling items more carefully. To figure out what was going on, I spent a few days evaluating our shipping procedures. I found several deficiencies, which I addressed right away. I want other business owners to understand the importance of careful shipping, which is why I made this website. Read here to learn more about shipping, packaging, and making sure that your customers are happy.

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Why You Should Hire A Logistics Company

Has your supply of products and customer base grown a lot? If you are looking for an easier way to manage shipping products to your customers, you might want to consider the help of a logistics company. Find out in this article why you should hire a logistics company for shipping your products.

1. Schedule Regular Pickups

Depending on the logistics company that you choose, you will have access to software that can be used for creating more efficient shipments for your customers. For instance, you will be able to set specific dates for the logistics company to automatically come and pickup packages on a regular basis. The service will come in handy if you have repeat customers that are on a monthly plan to receive your products. All you will have to do is box the products up and wait for the logistics company, or the products can be boxed up on your behalf.

2. Automated Shipping Control for Customers

If you have a website for your business, you will be able to use the software provided by the logistics company to create an automated shipping service. Your customers will be able to visit your website and choose how soon they would like their packages to arrive. Your customers will also be able to enter their own mailing address information, which can save you a lot of time because you won't have to type in the information on your own. You will simply have to review customer's data that is saved into the system and alert the logistics company that shipping services are needed. The software will also allow your customers to track shipments without having to call your company to ask when the packages should be expected.

3. Faster Deliveries

One of the biggest advantages of hiring a logistics company is that you will be able to get your products to customers faster than usual. Logistics companies will sometimes make deliveries at odd hours or on holidays that other shipping company's don't deliver on. Plus, a logistics company is likely to have fewer packages to deliver than shipping companies that are commonly used by the general public. The fewer amount of delivers will make your customers deliveries more efficient, which will help your company develop a good reputation. Get in touch with a logistics company, like PLS Logistics Services freight logistics, about your needs so you can start managing shipping products your customers in a more efficient way.